All returns must first contact IOPC at the number below to obtain a return authorization number.
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange.
Orders shipped in error - can be returned for a prompt refund or exchange within 30 days of receipt of items. Shipping and handling charges for order shipped in error are refundable.
Orders shipped correctly - may be returned on a case by case basis.
Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type.
Generally, no returns are accepted after 30 days of the purchase date. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase.
If your return is accepted, there will be a 20% restocking fee unless your return authorization waives this fee. Items must be returned in their orginal boxes. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
All orders shipped are delivered to the shipping address for a 1 time delivery. Additional attempts of delivery will incur additional delivery fees. If special delivery is required notice must be given in advance with the order in the comments box or by calling us direct at 864-848-0062.
Please mail your package in a prepaid, insured, traceable method to the address below:
IOPC
Morespaceusa.com
*Please reference your original order #, if available.
***NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR RETURN AUTHORIZATION***